Keywords Studios — World's Largest Specialist Game Services Company
Professional QA across AAA and AA titles — systematic bug identification, documentation, and reproduction on multiple platforms.
Writing clear, actionable bug reports that developers can act on immediately — not just "it broke".
Applying a game designer's understanding of player experience to QA — flagging design-level issues, not just technical failures.
2025 – Present
Sales AssistantCurrys, CambridgeMay 2023 – Nov 2024
Delivered expert product advice and tech consultations on consumer electronics and gaming hardware to customers with varying levels of technical knowledge.
Trained and supported new staff members, improving team onboarding speed and consistency.
Consistently drove sales through technical knowledge and genuine helpfulness — not just sales pressure.
Sales AssistantCEX, CambridgeNov 2022 – Apr 2023
Managed product transactions independently with a focus on gaming hardware and consumer electronics.
Provided troubleshooting and repair insights for gaming hardware — practical, customer-facing IT support.
Supported daily operational flow including inventory management and store presentation.
Front of HousePrezzo, ClactonMay 2022 – Sep 2022
Customer-facing role in a fast-paced environment requiring clear communication and composure under pressure.
Ride OperatorClacton PavilionSep 2020 – Sep 2021
Operated rides and managed guest safety in a high-footfall public environment. Developed communication and situational awareness skills.
Personal Projects
BUILT IN VS CODE.
Side projects and client builds outside of game development — all written by hand with no templates or page builders.
mcalldev.com — index.htmlHTML/CSS/JS
MCALL.DEV
My web design studio site — fully custom HTML, CSS and JS. Dark editorial aesthetic, animated hero, service pricing. Built entirely in VS Code with no frameworks.
Client site for a local tradesman — built to get them found on Google and generate enquiries. Mobile-first, fast loading, SEO structured from the ground up.